1. Who we are
Heritage Wholesale operates from Third Floor, 3 Hill Street, Edinburgh, United Kingdom, EH2 3JP. You can contact us at info@heritagewholesale.co.uk.
2. Information we may collect
We may collect your name, company name, email address, telephone number, trading address, enquiry details, order requirements and any information you choose to provide when contacting us.
3. How we use information
We use information to respond to enquiries, manage trade communications, process business requests, assess supplier or customer requirements, maintain records, comply with legal obligations and improve our website and services.
4. Lawful basis
We process personal information where it is necessary for legitimate business interests, contract preparation or performance, compliance with legal obligations, or where you have provided consent.
5. Sharing information
We may share relevant information with suppliers, logistics providers, professional advisers, IT service providers, payment providers, regulatory authorities or other parties where required to provide services or comply with law.
6. Data retention
We keep information only for as long as required for business, accounting, legal and operational purposes. Records relating to commercial transactions may be retained for statutory accounting and tax periods.
7. Cookies and website data
Our website may use basic cookies or analytics tools to understand website performance and visitor interaction. You can manage cookies through your browser settings.
8. Your rights
You may have rights to access, correct, restrict, object to, or request deletion of your personal information. You may also have the right to complain to the UK Information Commissioner’s Office.
9. Security
We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure.
10. Updates
This policy may be updated from time to time. The latest version will be published on this website.